Last Updated: 18/11/2025

At Amahira, we pride ourselves on offering exceptional customer service. We are here to assist you with sizing queries, order tracking, returns, and any other concerns regarding our ethnic wear collection.

1. Support Channels

You can reach our customer support team through the following channels:

• Email Support: Contact@amahira.com

  • Response Time: We aim to respond to all emails within 24 hours.

• Phone/WhatsApp Support: +91-9512038315

• Contact Page: https://amahira.com/contact-us

  
  

2. Operational Hours

Our support team is available to assist you during the following hours:

• Monday to Saturday: 10:00 AM – 7:00 PM (IST)

• Sundays & Public Holidays: Closed

Queries received outside these hours will be addressed on the next business day.

3. Scope of Support

Our team can assist you with:

• Product Inquiries: Sizing guides, fabric details, and styling advice.

• Order Management: Order confirmation, modification (before shipping), and cancellation requests.

• Shipping & Tracking: Updates on your shipment status within India.

• Returns & Refunds: Initiating returns and checking refund status.

  
  

4. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

• Name: Akshay Bohra

• Company: Amahira Fabrics

• Address: G-16, Ground Floor, Kohinoor Textile Houses, Ring Road, Surat - 395002.

• Email: Contact@amahira.com

• Phone: +91-9512038315

• Time: Mon - Sat (10:00 AM - 7:00 PM)